BBB Springfield

Behind every award is a community that believes ethical leadership deserves to be recognized.

Thank you to our Partner sponsors ACIS I.T. Solutions, Craig Automotive Services, SS&B Heating & Cooling , Rottler Pest Solutions and Ollis/Akers/Arney for helping us shine a light on our 2026 BBB Torch Awards for Ethics winners.

We’re proud to welcome our newest BBB Accredited Businesses!

Vantage Buildings
Arborous Company
PNG Processing
Diamond S Auction & Real Estate Company
Sieben Builders
Coupla Brothers Fencing Plus
CRETE MEDIC
Commercial Glass and Metal

Your commitment to trust and integrity strengthens our business community, and we’re honored to have you as part of it. Welcome to BBB!

If you're looking to pick up some extra work this holiday season, make sure you know the red flags of a job scam.

Check out this segment with our friends at Living Well and learn the signs of an employment scam.

As the BBB Springfield tells us...

"if it sounds too good to be true, it probably is!" Keep your eye out for these Job Scams when looking for a holiday gig!

https://www.fourstateshomepage.com/video/the-better-business-bureau-shares-details-on-job-scams/12284145/

🕷️ **Something Wicked This Way Comes…** 🎃

Scammers don’t take Halloween off! From fake online stores to suspicious payment requests, fraudsters are always looking for their next victim. 👀

This spooky season, keep your personal information under wraps and think twice before sharing your details with unfamiliar websites.

🦇 Don’t get caught in a scam! Learn how to spot the warning signs with BBB:

🔗 https://www.bbb.org/all/scamstudies

🏠 Planning a home improvement project? Start with a plan.

Whether you're remodeling a room or tackling a major renovation, taking a few extra steps before hiring a contractor can help your project stay on track.

Before you get started:
✔️ Set a realistic budget.
✔️ Get multiple estimates.
✔️ Research the contractor's reputation.
✔️ Read the contract carefully before signing.
✔️ Make sure permits, timelines, and payment terms are clearly outlined.
✔️ Keep copies of all contracts, receipts, and communications.

A little preparation can help you avoid costly mistakes and hire with confidence.

Visit BBB's Home Improvement HQ for expert tips, planning resources, and guidance on finding a trustworthy contractor: https://www.bbb.org/all/home-improvement

🎃 **Don’t Let Scammers Spook You!** 👻

Shopping online for the perfect Halloween costume? Beware of deals that seem too good to be true! Scammers may use fake websites, social media ads, and bogus coupons to steal your money and personal information.

🕸️ **Stay safe while shopping:**
🔎 Research the retailer before purchasing.
💸 Be cautious of extreme discounts.
🔐 Use secure payment methods.
🚩 Watch for missing contact information or suspicious websites.

Don’t let a Halloween bargain turn into a scary situation!

Read BBB’s tips to protect yourself: https://www.bbb.org/article/scams/30967-bbb-scam-alert-beware-of-halloween-costume-deals-that-are-all-tricks-no-treats

🍂 Pumpkin season, cozy weather and fresh marketing ideas!🍂

From seasonal promotions and fall-themed content to community events and customer appreciation, there are plenty of ways for small businesses to make the most of the season.

What’s on your business’s fall favorites list?

👉 Check out BBB’s 10 fall campaign ideas:
https://www.bbb.org/article/business/24856-bbb-business-tip-10-fall-campaign-ideas-for-small-businesses

👻 Don't let scary business mistakes turn into a real-life nightmare!

From overlooking red flags to falling for too-good-to-be-true deals, knowing what to watch for can help you make smarter, safer decisions.

🎃 This Halloween, give yourself a treat: protect yourself with trusted consumer information from BBB!

🔗 Explore BBB's Consumer Resources: https://www.bbb.org/consumer/resources

Trust is built over time and we have a great group of businesses today celebrating 5 and 10 years of supporting trust in the marketplace.

Please join us in congratulating these local businesses marking 5 and 10 years of BBB Accreditation in October.

5-year milestones:
Bluebird Estate Sales LLC
Eagle Rock Boat Repair LLC
White River Mechanical
Built Better Homes
Miller Fence
Phillips Custom Flooring LLC

10-year milestones:
Gilbert's Mobile Service Inc.
Jerry's Heating And Cooling LLC
Advanced Car Care Center

Thank you for your continued commitment to ethical business practices and to earning the trust of your customers and community. Congratulations!

Guess who is celebrating four years with BBB Springfield this week?

Whether it’s busting scams on television, speaking to a group about how BBB can help them shop smart or solve a problem or giving businesses a way to build trust and credibility, regional director Pamela Hernandez is your BBB at work in southwest Missouri.

Happy work anniversary, Pamela! Thank you for four years of many miles traveled and your commitment to keeping our community safe and a thriving local marketplace. 💙