National Service Bureau
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NSB is a debt recovery agency founded in 1986. We specialize in subrogation and commercial collections.
We are a critical part of the revenue management cycle and we provide a variety of services to help your business collect on past due accounts.
This Veterans Day, we’re proud to honor the members of the NSB team who served our country. 🫡
🎖️ Brian Polinsky, Subrogation Specialist
U.S. Marine Corps | Sergeant | 7.5 years
🎖️ Chip Tippett, Business Development Director
U.S. Marine Corps | Sergeant | 6 years
🎖️ Clara McNeely, Recruiting & HR Supervisor
U.S. Navy | Petty Officer Second Class (E-5) | 5 years
🎖️ Eric Wilkie, Subrogation Specialist
U.S. Navy | Petty Officer Third Class (E-4) | 4 years
Together, they bring 22.5 years of military service to National Service Bureau. The discipline, integrity and commitment they showed in uniform show up in their work every day.
🗽Brian, Chip, Clara and Eric, thank you for your service. To every veteran in our community and beyond, we’re grateful for you.
11/10/2026
The NSB team will be in Austin for NASP 2026, November 15–18.🌵🎸
Keep an eye out for Conyers/CEO, and Conyers/COO, and Tippett/Business Development Director.
Stop by our booth for:
👕 A limited-edition ✨ Keep Subro Weird ✨ tee
🎁 A chance to win a $250 Amazing Clubs gift certificate. Just drop off your business card (NASP attendees only).
🤝 A conversation about fully-transparent, secure, and compliant subrogation services
Want guaranteed time with our team? Book a meeting: https://hubs.ly/Q04B7v-40
10/29/2026
Built on stability. Focused on people. 💙
For 40 years, National Service Bureau has been a place people build careers, not just clock in. And for eight consecutive years, our own employees have voted us one of the Best Places to Work in Collections.
Curious what it’s like to work here? Check out our open positions at https://hubs.ly/Q04z_HnC0
Careers at National Service Bureau | Collections Jobs Build your career at National Service Bureau. Enjoy flexible work options, 7-week NSB University training, 401(k) matching, and full benefits.
10/20/2026
Every town has its landmarks. In Weirdville, they look like this:
🏜️ Claims Canyon
⚖️ Arbitration Alley
🏠 Deductible District
🛣️ Recovery Road
Wherever your recoveries get stuck, NSB has a route through that covers Property, Auto, Workers Comp, Arbitration, Deductible Recovery, Closed File Audits, Premium Debt Recovery, and Overpayments. We back it with full claim transparency, 24/7/365 reporting, and SOC 2, Type II compliance.
No detours. No dead ends. Just smarter recoveries.
See you in Austin at the NASP Annual Conference, November 15–18.
https://hubs.ly/Q04B7dX70
Your earning potential shouldn’t have a ceiling. 📈
National Service Bureau is hiring Remote Collections Specialists. This role is for people who are motivated by results and want to be rewarded for them. Here’s what you get:
💰 Uncapped commission, so the more you recover, the more you earn
🎓 Paid training to set you up for success from day one
🏠 Fully remote, so you work from home and skip the commute
We’ve been recovering receivables since 1986, and for eight consecutive years our employees have helped name NSB one of the Best Places to Work in Collections through anonymous surveys. That’s the culture you’d be joining.
Ready to see what you can earn? Apply today at https://hubs.ly/Q04z_CBH0
10/06/2026
🌵 Welcome to Weirdville 🌵
National Service Bureau is heading to Austin for the NASP 2026 Annual Conference, November 15–18, and we're bringing our favorite motto with us: ✨Keep Subro Weird✨.
Subrogation has its share of strange twists: deductible disputes, stalled arbitrations, and files that seem to lead nowhere. For 40 years, NSB has helped carriers navigate the weird with confidence, compliance, and results.
Headed to NASP? Come find us in the exhibit hall for a limited show-themed tee and a chance to win a $250 Amazing Clubs gift card. More details coming soon. 🎸🐎🤠
Happy Subrogation Professionals' Day!
Today we recognize the dedicated professionals who work behind the scenes to help make organizations financially whole again.
Subrogation requires a unique blend of analytical thinking, persistence, industry knowledge, and collaboration. Whether you're handling claims, investigating liability, managing recoveries, or supporting the process in another way, your work plays an important role in protecting businesses and policyholders alike.
We're proud to work alongside so many talented professionals across the subrogation community.
Who has made an impact on your subrogation career? Tag them below.
Organizations approach recovery programs in many different ways.
Some rely heavily on internal teams, while others partner with specialized firms for additional support.
There’s rarely a single “right” model—what matters most is finding an approach that aligns with your organization’s goals, compliance standards, and operational priorities.
If you're evaluating recovery strategies, we're always open to a conversation.
Every organization’s receivables portfolio is different.
Industry, client relationships, and internal processes all influence how recovery programs should be structured.
The most effective partnerships begin with understanding how your organization already operates and building a strategy that complements those processes.
National Service Bureau approaches each engagement with that mindset.
Since 1986, recovery programs have become increasingly sophisticated.
Technology, compliance expectations, and client reporting standards have all evolved dramatically.
Organizations benefit from partners who have developed their processes through decades of industry experience.
National Service Bureau is proud to continue supporting organizations with recovery expertise built over 40 years.
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18912 N Creek Pkwy
Bothell, WA
Opening Hours
| Monday | 7am - 5pm |
| Tuesday | 7am - 5pm |
| Wednesday | 7am - 5pm |
| Thursday | 7am - 5pm |
| Friday | 7am - 5pm |
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