Wahaya IT

Today we thank the men and women who served. To the veterans among our clients and on our own team, we are grateful for you.

A Louisiana company you've never heard of was breached on Saturday. It may hold a key to your Microsoft 365.

It sells software to IT providers. If yours connected its tool, an app inside your Microsoft 365 could reset passwords, and whoever holds its key needs no password and gets no code prompt.

Start with three questions for your IT provider:
1. Which outside apps can reach our Microsoft 365?
2. What can each one do?
3. Who removes the tools you no longer use?

Our Baton Rouge team wrote up two more questions, how to check your own account, and what a prepared provider does that day: www.wahayait.com/tech-tip/msp-supply-chain-attack/

Clarity. Compliance. Continuity.

One client paid more for their copiers than for their fleet of vehicles.

Their copier lease charged $800 a month per machine and had an auto-renewal clause. The payments never stopped.

To end most copier leases, you send written notice inside a window the lease sets, sometimes months before the term ends. Miss it, and you keep paying.

Before your lease is up:

1. Find the notice window.
2. Send notice by certified mail and keep the receipt.
3. Check your end-of-term option: fair market value or a $1 buyout.
4. Wipe the copier’s hard drive before it leaves.

Send us your copier lease and we’ll find your window: www.wahayait.com/contact-us/

Clarity. Compliance. Continuity.

Your IT person quits, who has the admin password?

Many clients that come to us have zero IT documentation. One client’s previous provider left them without passwords, a network map or any record of who set up what. They owned every system. Only one outside person knew how to run them.

Wahaya has provided outsourced IT in Baton Rouge since 2003. Our engineers start documenting a new client’s environment on day one: every device, license and vendor, written down. The record belongs to the client, and any engineer on our team can pick up where the last one left off.

Swipe through the five things to check first, then count how many you can find in ten minutes.

Want that record for your business? www.wahayait.com/contact-us

Clarity. Compliance. Continuity.

Baton Rouge business owners: if your website runs on WordPress, it runs on PHP.

On October 21, PHP released emergency fixes for two critical vulnerabilities, nicknamed PHP2Shell. Either one can let attackers run code on a website’s server without logging in.

Our engineers patched affected systems across our managed environment the same morning. Our clients didn’t have to ask.

Not sure whether your website is protected? Our engineers can verify your PHP version and tell you the right next step.

Contact us: www.wahayait.com/contact-us/

Clarity. Compliance. Continuity.

Baton Rouge business owners: ask for your next IT quote itemized.

Four things set what managed IT services cost: your users and devices, your software plan, your security tools, and the rules your business follows. A quote with one monthly number hides all four.

At Wahaya, each one sits on its own line with its own price, and every agreement runs month to month. When someone leaves, their seat comes off the next bill.

Which line on your current IT bill could you explain today?

Clarity. Compliance. Continuity.

We handed a stranger an employee’s access card and let him walk through a client’s building. Nobody stopped him.

The client asked for the test. Their leadership was sure someone would speak up. We watched on their own cameras. Nobody did.

At Wahaya, security starts at the front door. We lock server rooms and put cameras on the doors that matter, then run this test to show our clients the gap before a real stranger finds it.

Clarity. Compliance. Continuity.

Hire one employee and your business has compliance rules to follow.

Their Social Security number is on your computer. Louisiana law says you have to protect it, wipe old records for good and tell people within 60 days if the data gets out. Miss the deadline to notify the state and fines can reach $5,000 a day.

At Wahaya, we find where that data lives, put the protections in place and keep the records that show it's protected.

Where are your employee files right now?

Clarity. Compliance. Continuity.