Payzaar

Service 🤝 Technology

Briddge Legal & Finance are the perfect example of what payroll can look like when these two gears turn together ⚙️

As Jurren de Groot explains, great technology doesn't replace great service – it creates more space for great providers to focus on what matters most. With Payzaar, Briddge has been able to reduce the burden of manual processing and give its team more time to support clients with the local expertise, strategic guidance, and hands-on care that sets them apart.

Technology creates capacity. People turn capacity into value.

The strongest provider models combine future-ready technology with industry-leading service to deliver a seamless, scalable client experience.

See how Payzaar helped Briddge put the gears in motion in the full case study video from our recent Amsterdam event 👉 https://buff.ly/bcmyJS4

Gears are designed to work together ⚙️

The service + technology relationship immediately jumped out when we looked at the results of our recent poll about Provider services:

⚡ Technology & integrations — 49%
🤝 Quality of service & support — 30%
📊 Analytics & global reporting — 10%
🛡️ Compliance & risk management — 7%
💰 Commercial model — 1%
🏢 Internal stakeholder engagement — 1%

Nearly half of respondents said the one thing they'd improve about their current provider model is technology & integrations, while quality of service & support followed closely behind. Interestingly, commercial considerations ranked surprisingly low.

Enterprise expectations don't appear to be shifting away from service in favour of technology. Instead, they're raising the bar for both 📈

Technology increasingly shapes the day-to-day payroll experience through connected systems, seamless integrations, and efficient workflows, while great service provides the expertise and responsiveness that organizations rely on when complexity arises.

Perhaps that's the bigger takeaway from these results 💡

The conversation is becoming less about service versus technology, and more about how one strengthens the other. Even the best support teams shouldn't have to compensate for disconnected systems, and even the best technology still needs knowledgeable people behind it.

As we build our upcoming Industry Report, this balance continues to emerge as a defining characteristic of modern payroll, particularly as we enter the age of AI.

The Provider models creating the greatest long-term value won't simply excel at service or technology ⚖️ They'll combine both to deliver a connected experience that keeps the whole payroll machine running smoothly.

"What used to take hours—or even days—now takes the push of a button."

At our recent event in Amsterdam, Jurren de Groot from Briddge Legal & Finance shared how implementing Payzaar helped the firm accelerate internal operations and modernize its client experience.

⏱️ Saved 30-40% more time during the processing stage
🗨️ 30% faster incident resolution through centralized communication.
✅️ Automated data validation cut payroll errors in half.

Briddge is now expanding Payzaar across all 25 countries it serves 🌍️

The next phase will focus on deeper client insights, greater real-time visibility, and further elevating their service model to support larger and more complex multinational organizations without growing headcount.

Watch the full Briddge case study at the link now 👉️ https://buff.ly/2EjvEG2

ICYMI 🏆️ Payzaar won the Automation and Integration Award at the Global Payroll Awards in Sitges last week!

Another huge thank you to the Global Payroll Alliance for the recognition and to Melanie Pizzey for planning this wonderful evening for the payroll community 💚

We're feeling more inspired than ever at ! Stay tuned for even bigger things to come in the second half of 2026 👀

Buffering… ⏳

Payroll automation appears to be at an important checkpoint.

We recently asked: What percentage of your payroll process is automated today? ⚙️

0–25% — 24%
25–50% — 44%
50–75% — 24%
75–100% — 8%

It’s encouraging to see more payroll teams moving past the halfway point, with a growing number now operating at higher levels of automation or even approaching full end-to-end adoption.

At the same time, more than two-thirds of organizations are still in the early stages of automating their payroll... And this is also worth applauding! 👏

The first steps of automation can be crucial and challenging, but often deliver the most visible gains through targeted efficiencies, task-level improvements, and quick operational wins that build momentum early.

Moving beyond that stage is where the complexity increases 😵‍💫

The jump from partial automation to a fully tech-enabled payroll function requires deeper integration, cleaner data flows, and broader organizational alignment. As a result, progress often slows here, as implementation clashes with existing systems, workflows, and dependencies that were not originally designed with modern technology in mind.

Moving past this stage requires a shift in focus from automating individual tasks to rethinking how systems, data, and processes connect across the entire payroll ecosystem. This is where modern payroll platforms can help by providing a more connected foundation for integration, standardization, and growth.

With the right foundations in place, organizations can move beyond the intitial plateau and continue building an automated payroll environment at their own pace.

The goal isn't to rush to 100%. It's to make sure the progress bar keeps moving!